FeaturesPricingSecurityFAQ
Log InFree Sign Up
Back to Features

Your Clients' Data Is Yours Alone

PRAXINGO encrypts data so that even we cannot read it. Not because we don't want to — but because it's technically impossible.

The same encryption is used by banks and military systems.

Try It Free

What It Looks Like in Practice

On the left: what you see on screen — on the right: what's stored on the server.

What you see
name Anna Smith
email anna.smith@email.com
phone +44 20 1234 5678
note The client shows signs of anxiety...
What's on the server
name U2FsdGVkX1+8xQmLp3...
email U2FsdGVkX1+7kPzRw9...
phone U2FsdGVkX1+Qm4xNf2...
note U2FsdGVkX1+9mNwKvT...

All sensitive data is encrypted before it reaches the server. Not even our sysadmin can see the original data.

How Does It Work? (3 Simple Steps)

No technical knowledge needed — the system handles everything automatically.

1

Enter Your Password

When you log in, enter your encryption password. A unique key is derived from this password and exists only on your device.

2

Data Gets Encrypted

All client data — name, email, notes, drawings — is encrypted on your device before reaching the server. Only unreadable character strings are sent to the server.

3

Only You Can Read It

When you open a client's file, your browser decrypts the data with your key. No one else can see it — not even us.

Face ID & Touch ID

Don't want to type your encryption password every time? Use your fingerprint or face for quick unlock.

  • Face ID support on iPhone and iPad
  • Touch ID support on MacBook and iPad
  • Just as secure as a password
  • Can be toggled on/off in Settings

Unlock Encryption

Use biometric authentication

Face ID
Touch ID

or enter your encryption password

Multi-Layer Protection

Your data isn't protected by a single lock — six security layers keep it safe.

Stored Encrypted

Data never exists in readable form on the server. Even if someone breached the server, they'd only find unintelligible character strings.

Only You Can Unlock It

The encryption key is derived from your password. We don't store it on the server, we don't send it anywhere. Without your password, no one can access it.

Face ID & Touch ID

No need to type your password every time. Unlock with your fingerprint or face — just as securely.

Recovery Key

At registration you receive a recovery code. If you forget your password, use it to set a new one. Keep it somewhere safe!

Auto-Lock

If you don't use the system for 15 minutes, it automatically locks. No one else can access it if you leave your computer.

Password Change

You can change your encryption password at any time. All your data is automatically re-encrypted with the new key.

Exactly What Data Is Encrypted?

Everything relating to your clients — stored encrypted.

Client names
Encrypted
Email addresses and phone numbers
Encrypted
Addresses and dates of birth
Encrypted
Therapy notes (SOAP, DAP, GIRP, BIRP)
Encrypted
Drawing board contents
Encrypted
Documents and contracts
Encrypted
Billing data
Encrypted
Emergency contact information
Encrypted

Frequently Asked Questions

The most common questions about encryption, answered clearly.

We know your login password (that's how you sign in). But your encryption password never leaves your device — it generates the key that protects client data. So even if someone breached the server, your clients' data would still be safe.

At registration you received a recovery key. You can use it to set a new password. If you've lost that too, the encrypted data unfortunately cannot be recovered — that's the whole point, so no one except you can access it.

Your device's biometric sensor (fingerprint or facial recognition) securely stores the encryption key. So you don't need to type your password every time, while security remains at the same level. You can toggle it on/off in Settings.

No. End-to-end encryption (E2EE) means data is encrypted on your device. It never exists in readable form on the server. We only see the encrypted, unreadable version.

A new encryption key is generated from your new password, and all your data is automatically re-encrypted. The process runs in the background — you just need to remember the new password.

Start For Free, Today

Join 500+ therapists who have already discovered more efficient practice management. 14-day free trial, no commitment.

Start Free Trial
14 days freeNo credit card30 sec sign up